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Posted 5 days ago by National Skills Agency
This role involves managing Training Officers, Curriculum Managers, Recruitment processes, and administrative functions, ensuring all staff DBS records are current and up-to-date. The Head of Operations will support the improved performance, productivity, efficiency, and profitability of … more
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Posted a week ago by Stellar Select
Through the evaluation of performance, trend and root cause analysis, assurance feedback, and MI, drive bespoke group and 1-2-1 coaching or training sessions, both face-to-face and virtual, to optimize call handling, and deliver good customer outcomes. Assist Servicing management to ensure … more
