Loan Servicing and Collections Coach
Posted 5 days ago by Stellar Select
- Salary:
- £55,000/annum Benefits
- Location:
- Brentwood, Essex (5 miles)
- Job Type:
- Permanent
Through the evaluation of performance, trend and root cause analysis, assurance feedback, and MI, drive bespoke group and 1-2-1 coaching or training sessions, both face-to-face and virtual, to optimize call handling, and deliver good customer outcomes. Assist Servicing management to ensure … more