We are recruiting for Operational Delivery Coordinators to join our team in Wakefield. You will support our Delivery Managers to ensure that the smooth running and fulfilment of our programmes and products is delivered successfully.

We need a highly motivated individuals to support this smooth delivery of our products and projects. In our team, you will liaise with stakeholders across the business to communicate our delivery plans, help to ensure actions are completed, and to maintain our administrative functions. Helping to document our project / delivery plans, maintaining our trackers and issue logs, and supporting with the preparation of reports for other stakeholders, are all key aspects of this role.

We try to continuously improve our ways of working and to find new ways of resolving issues, so if you enjoy working to support internal customers and strive for continuous improvement, then this role could be what you are looking for.

Working Hours

• Monday to Friday between 9am and 5pm (we work 35 hours per week).
• This is a full-time permanent role, based at our Wakefield office WF1

We shortlist on an ongoing basis and may close the advert early so please submit your application as soon as possible to avoid disappointment. Information about interview dates will be enclosed at a later stage.

This appointment will be made on merit.

We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented we particularly encourage and welcome applications from these communities.

About the role

This role is perfect for someone from an administrative background with excellent interpersonal skills and strong IT literacy. You will need to be willing to learn, self-motivated, with effective problem-solving skills and excellent attention to detail.

Your responsibilities will include:

• Administration, documentation, and communication of meetings
• Management of calls from and to our centres
• Production of project documentation
• Maintaining and updating MS Teams sites, MS Lists, SharePoint
• Assisting with the compilation of reports and presentations
• Control and maintenance of risk / issue logs, project and delivery information and documents regarding our processes and systems

You may on occasion need to travel to other locations, including our London office and to support the Delivery Managers (all necessary travel, accommodation and subsistence costs will be covered). Specifics for these arrangements, and the flexible options we offer can be discussed as part of the interview process.

Unfortunately, we cannot consider home based applicants for this role.

About you

• Excellent numerical, verbal and written communication skills
• Positive, reliable and professional attitude at all times
• Team player
• Attention to detail
• Approachable and knowledgeable
• Able to work to tight deadlines
• Organised: able to prioritise and multi-task
• Effective problem solving and analytical skills
• A strong level of self-motivation and initiative
• Willingness to learn and ability to learn quickly

Strong computer literacy including use of Microsoft Word, Excel, PowerPoint, Teams, SharePoint, and database applications

Our Story And Mission

Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose.

Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start.

At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future.

We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth.

Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training and consultancy.

Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone.

What we offer

We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.

You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, Employee Assistance Programmes, volunteering opportunities and much more.

We welcome a discussion about how this role could work flexibly for you. For example, work pattern, job share, hours or location.

Next steps and how to apply

If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.

We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.