Tailored Recruitment Consultancy are delighted to be working with an established Consulting business in Hull to recruit an experienced Team Leader

The company provide high-quality services to both public and private sector clients across the UK and around the world. 

The job

Are you a highly motivated and experienced Team Leader looking for an exciting career opportunity? If you have a good track record in team leadership and thrive in a fast-paced environment,  look no further

Your main responsibilities:

As a Team Leader in the Interpreting Department, you’ll play a crucial role in ensuring smooth operations and teamwork. You’ll be handling face-to-face bookings, telephone, and video interpreting requests.

Key responsibilities include

• Guiding the team to achieve set targets.
• Overseeing day-to-day workload, managing non-attendance, engaging with new clients, and monitoring the Interpreting Inbox
• Monitoring and reporting on the team’s performance to the Line Manager.
• Making sure the team follows client procedures and updating them as needed.
• Providing data to the Line Manager for reports, including Key Performance Indicators (KPIs).
• Identifying training needs within the team and letting the Line Manager know.
• Creating a positive work environment by listening to team members’ feedback.

Skills and Qualifications required

• Relevant experience in team leadership or a similar role.
• Exceptional communication and interpersonal skills.
• Proactive problem-solving abilities.
• Strong organisational and time management skills.
• Ability to lead by example and inspire team members.

Apply now!