An exciting opportunity to work within Swail House in Epsom...

Job Purpose:

This is a unique role to support a visually impaired housing officer to carry out the duties of their role, including data entry, scheduling of meetings, administrative support. The role will also include some personal daily tasks such as sighted guiding.

Hours:

- 12-24 hours per week (12 hour shifts)

Location:

- Epsom (8 minute walk from the train station)

Key Duties and Responsibilities:

- To provide efficient and effective administrative support to the housing officer.
- Acting as the 'eyes' for the Housing Officer in the event that the emergency alarm or fire alarm is triggered providing him with details of the flat where the incident is occurring
- Assistance with testing the fire alarm system - currently the test takes place on a Monday morning.
- Filing
- Supporting the Housing Officer to sign-post tenants to external agencies, when required.
- Reading letters for the Housing Officer.
- Raising correspondence for the Housing Officer.
- Plan meetings as designated and relaying these back to the Housing Officer.
- Assisting with the delivery of post if required.
- Reporting of any Safeguarding concerns to the Housing Officer for appropriate action to be taken.
- Any other duties as directed by the Housing Officer.

Competencies required:
Essential;

- Punctuality - to ensure that the Housing Officer has support at all times.
- Good interpersonal skills both oral and written - with the ability to interact with tenants of all ages in a polite, calm, courteous, efficient and caring manner, and additionally with contractors and agencies when on site and on the telephone.
- A good working knowledge of both Microsoft Word and Excel. Excel will be necessary to raise rotas. Word will be needed to provide assistance if requested, to type support plans, flat inspections, risk assessments and other documents as required.
- Flexibility

Education, Qualifications And Achievements:

No formal qualifications are required; applicants must be willing to undertake training and development in line with the demands of the role.

If you think you would be a suitable applicant and for more information around this role please apply for the position today.