Your new role
Our Public Sector client is seeking a Solutions Architect to lead the identification and procurement of a new Customer Relationship Management (CRM) system. The successful candidate will be responsible for the end-to-end implementation of the CRM system, ensuring it meets our organisational needs and integrates seamlessly with our existing IT infrastructure.
The key responsibilities:

• Conduct a thorough analysis of our current processes and systems to determine CRM requirements.
• Research and evaluate potential CRM solutions in the market.
• Engage with stakeholders across the organisation to gather detailed requirements.
• Develop a procurement strategy that aligns with public sector regulations and standards.
• Lead the CRM system implementation project, including configuration, customisation, and deployment.
• Ensure the new CRM system integrates with existing applications and data sources.
• Provide training and support to end-users.
• Monitor system performance and make recommendations for continuous improvement.

What you'll need to succeed

• Proven experience as a Solutions Architect or similar role in the public sector.
• Strong understanding of CRM systems and their application within large organisations.
• Excellent project management skills and experience leading large-scale IT projects.
• Knowledge of public sector procurement processes and regulations.
• Exceptional communication and stakeholder management skills.

What you'll get in return

• Organisational Culture: Experience a nurturing environment that fosters warmth and engagement, where they cultivate your skills, celebrate achievements together, and support each other's growth.
• Employment Package: Benefit from an outstanding employment offer that includes a comprehensive set of terms, such as 41 days of annual leave for full-time employees, a robust pension plan, and a variety of benefits and discounts.
• Work Flexibility: Embrace their adaptable work structure that accommodates a balance between your professional and personal life.
• Health and Wellbeing Support: They prioritise your health and wellness by providing all new staff members with a complimentary 6-month fitness membership, ensuring you have access to excellent recreational facilities.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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