Head of People Operations – £26 – £29ph plus hol pay – South East London

Immediate start for three months initially, possible extension

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* You MUST be available to start immediately and have a valid, current DBS *

Are you a skilled leader with a passion for people operations? Do you thrive in a fast-paced environment where you can make a real difference? If so, we want to hear from you!

THE ROLE

As the Head of People Operations, you will play a pivotal role in ensuring the smooth and efficient delivery of HR services across our group of schools. From providing expert advice on employment matters to leading process improvements and managing a talented team, your impact will be felt at every level.

MAIN DUTIES AND RESPONSIBILITES

• Provide effective operational leadership and management of People operations function throughout the employee life cycle.
• Lead, coach and develop the People Operations Advisor and administrators and work closely with the Head of People Operations Systems and Data to ensure an effective and efficient people-centric service is delivered to the School.
• Provide effective, high-quality advice and support on all aspects of employment law, HR policy and processes, including terms and conditions of employment, ensuring compliance with legal requirements and promoting good practice in all such matters.
• Undertake casework and making sure it is managed effectively, taking into account best practice and managing and mitigating risk appropriately. Delegating casework to the People Operations Advisor and providing coaching and advice as appropriate.
• Lead on the review of HR processes to ensure they are efficient and effective and work with the Head of Systems and Data to improve and develop systems.
• Support with the review policies, procedures and contractual documentation and the management of budgets.
• Ensure recruitment processes are effective, efficient and transparent and secures diversity of applicants.
• Ensure that all checks for staff, contractors and visitors are completed in line with regulatory requirements and that the Records for all Schools in the group are accurate and up to date.
• Ensure all HR administration (including offer letters, contracts and changes of terms and conditions letters) are clear, accurate and timely.
• Ensure HR data is up to date and accurate and that payroll have accurate and correct information to process payments.
• Support the management and administration of staff benefits.
• Manage organisational change processes including redundancies, redeployment and changes in terms and conditions when appropriate.
• Support the Chief People Officer in assessing organisational development needs and in the design and delivery of training.
• Ensure that leavers are effectively “offboarded”, ensuring exit interviews are undertaken and feedback evaluated.
• To support in the implementation of the People Plan.
• Support with the day-to-day management of budgets.
• To further wellbeing and equality, inclusivity and diversity in the operation and delivery of the service across the organisation.

PERSON SPECIFICATION

Must be DBS cleared, with a valid, current certificate.

CIPD level 5 qualification or equivalent.

Significant generalist HR experience at a senior level, including in a highly regulated sector.

Experience of effectively managing a team to deliver high performance.

Experience of effectively leading on process improvement.

Experience of and a successful track record of providing HR advice on employment matters to senior leaders and managers and managing complex casework.

Up to date knowledge and understanding of terms and conditions of employment, employment legislation and its practical application, HR best practice and wider HR related developments.

In depth knowledge and understanding of employment policies, procedures and change management and the ability to review and draft policies and procedures.

Excellent communication skills with the ability to effectively listen, be sensitive to the news of others, communicate verbally, deliver presentations and training, and produce clear and concise written documents.

Experience of leading on recruitment and selection processes, and ensuring diversity and inclusion is embedded.

Experience of using Microsoft Office, management information systems and HR systems in an HR environment, and the ability to provide high quality management information.

Ability to collaborate and build effective and trusted relationships with staff at all levels and the ability to influence and persuade others.

To be able to work to tight deadlines.

Analytical skills with the ability to proactively solve problems and seek solutions and manage risk effectively.

A clear understanding of Safeguarding and Prevent and the ability to create and sustain a learning environment in which the safety and welfare of children is paramount.

Gray & Associates is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.