We have an amazing opportunity for a Case manager working for a lead training provider. You will be asked to provide the delivery and assessment of personal development and employability skills, supporting disengaged learners to build their Employment and Training Portfolios, and helping customers to overcome barriers to enable them to have confidence in finding employment.

Locations: Oxfordshire

your requirements are:

• Experience in providing excellent customer service IAG/Coaching
• Ability to work with and manage challenging behaviour 
• Have a history of working with people from a wide range of backgrounds.
• Demonstrate the ability to work towards awarding body standards
• Good conflict resolution skills
• Good IT skills, including familiarity with Microsoft Office software and previous experience working with databases 

You will Receive

• 25 days annual leave per year (plus bank holidays), with incremental increases, post 3 years’ service up to 28 days, and the option to purchase additional holiday
• 2 days of paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid apprenticeship and masters levels qualifications, and management development programmes.
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network)
• Health and Wellbeing initiatives including internal support, employee assistance programme, and health cash plan

Due to the high volume of applications Recruited UK receives, we will make every effort to respond with feedback although this is not always possible. If you have not been contacted within 5 days, then unfortunately you have not been successful on this occasion, but we may keep your details on file and contact you with future opportunities