Higher Education Quality Improvement Manager      

 
Salary: up to £45,209 per annum

Location: North East

Hours: Monday – Friday

Type: Permanent

 

Imperial Recruitment Group are working in partnership with NCG who are looking to appoint a Higher Education Quality Improvement Manager

 

Duties:

 

Responsible for developing a culture of innovation and continuous quality improvement, specifically across our external HE Partners.

 As a manager within NCG, all managers are required to promote, uphold and demonstrate through personal example, our values and behaviours.

Lead and manage the development and delivery of all aspects of quality improvement for Higher Education provision including the achievement of an integrated and customer focussed quality support function to provide an appropriate and responsive service and guidance to Partner HE managers and staff, and customers.

Contribute to quality aspects of business planning and performance monitoring processes

Work with the Assistant Director of HE Partnerships to identify and implement appropriate responses to address under-performance and good practice by continually monitoring progress.
 
Provide regular reports that are effective and accessible to ensure quality information and data is relevant, accurate, sufficient, and presented to aid decision-making processes.
 
Promote a culture of continual improvement by supporting those who manage curriculum areas, and regularly provide analysis on quality data to support partnership provision. 
 
Provide advice and guidance on quality issues in relation to activities to ensure that curriculum developments and student experience are at the forefront of good practice.
 
Contribute to the learner voice strategy including student feedback mechanisms and support implementation of recommendations and potential actions identified.
 
Make robust assessments and present complex information qualitatively and quantitatively in a coherent manner.
 
Oversee and support, partnership self-assessment and review processes, leading to the improvement action planning process.
 
Create, maintain and develop links with a range of external educational partners and relevant local, regional, national networks, awarding bodies and institutions with respect to quality to ensure that Partner HE management teams are aware of current practice.
 
Contribute to the leadership and management of the Partner HE provision to provide continual improvement in the quality of service to students, including management of quality support staff.
 
Support the appraisal process by training and supporting staff in development activities associated with quality improvement, data and appraisal to resolve under performance and promote good practice.
 
Represent NCG at national, regional and local level and on cross college groups to ensure its effective promotion as a world class organisation.
 
Support the process of applying for industry accredited quality marks.
 
Identify and implement individual and group training needs and institutional development, with regard to quality enhancement and the associated action plans. Lead on quality improvement/training days developing activities, particularly those associated with quality assurance, data, and learning, teaching and assessment.
 
Oversee the HE assessment process; liaising as appropriate, with internal moderators, external examiners and other relevant external bodies to coordinate external visits, and NCG achievement boards.
 
Responsible for taking a lead on initiatives and managing operational activities concerning all aspects of quality improvement across NCG and our HE Partners in a culture of continual enhancement.
 
Responsible for supporting quality processes, functioning of key resources and administrative activities related to quality in order to meet key NCG quality improvement and performance targets.
 
Standard responsibilities for all positions in NCG:

Participate in any staff review/performance management processes involving the identifying and meeting of training needs for self and others.
 
Take appropriate responsibility to ensure the health and safety of self and others.
 
Pursue the achievement and integration of equal opportunities throughout all activities.
 
Undertake any other tasks and responsibilities appropriate to the level of this post.
 
Comply with all NCG policies and procedures.
 
NCG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.
 

Person Specification

Essential

Qualified to degree level in a related subject

Experience of working in a large and complex organisation

Experience of teaching/training and leading curriculum delivery and student pastoral support in a college environment

Experience of utilising systems and procedures to assure quality and standards within an educational environment

 Experience of utilising systems and procedures to assure quality and standards within an educational environment

 Ability to lead curriculum change

 Excellent ICT skills and the ability to handle and analyse data to inform decisions

Sound knowledge of the Higher Education sector including quality frameworks

The ability to think and operate at management level

Good communication skills, both oral and written

 Ability to coach staff

Good planning and organisational skills

Ability to implement activities which result in continuous improvement

 
Desirable

 A Cert Ed/PGCE or equivalent teaching qualification

Post graduate qualification in a relevant discipline

Experience of teaching higher education within an FE vocationally related area

Knowledge of pedagogical theory and practice in Higher Education.

 Knowledge of the use of IT software packages to inform quality and curriculum decisions

 

For more information about this exciting opportunity please contact Dan at Imperial Recruitment Group