We are recruiting on behalf of a diverse and popular primary school in Alcester   who are looking for a dedicated and experienced Office Administrator/Receptionist to join their welcoming Team. 

The School Receptionist/Office administrator is the first point of call for visitors to the school, parents, staff and children. As the ‘face’ of the school the receptionist should be welcoming, personable, helpful and able to represent the School in a professional and friendly manner. In addition, it is essential that the person for this role is organized, able to multitask, work flexibly and have a ‘can do’ approach to work, as no two days are the same. The receptionist is also required to assist the Business Manager with various administrative tasks, requiring a good level of IT skills.

Key Responsibilities

1. To act as the first point of contact for the school: welcoming visitors and responding to telephone and email enquiries in a helpful and constructive manner and ensuring that appropriate actions are taken in a timely manner.

2. Ensuring the safety and security of the school at all times, making sure that the front door is locked and entry to the premises controlled. Ensuring that all visitors sign in and take a visitor badge where necessary.

3. Communicating with parents regarding all aspects of school life, receiving and passing on information, between parents and teachers, including phoning parents to ascertain reasons for pupils’ absence, first day response and ascertaining reasons for ant lateness.

4. Assisting with all admissions related tasks, including preparations for and assistance at Open Mornings, taking calls and recording details of enquiries from prospective new families. This also includes attendance related letters.

5. Maintaining and updating school information, records and databases.

6. Receive, sort and distribute all packages, deliveries and mail.

7. Ensuring that the reception area is kept smart and tidy and that noticeboards are kept up to date, including care for the plants.

8. To assist with the ordering of stationery, materials and first aid resources and ensuring that stock levels are maintained.

9. Assisting in the production of the weekly e-Bulletin and other school notices, posters and school publications

Please be aware you will require an enhanced DBS certificate on the update service to be able to work in this role. We can assist in applying for one for you if you do not already have one.

Please note, Milestone Education is a committed Equal Opportunities Employer and therefore will not discriminate on the grounds of age, gender, race, ethnicity, disability, or sexual orientation. Please note that successful applicants will be asked to apply for an enhanced DBS check via the Disclosure and Barring Service.