JOB DESCRIPTION

FOOD SERVICE ASSISTANT

LOCATION:                                        Shrewsbury School

REPORTING TO:                               Catering Manager

OVERALL OBJECTIVES:                  To provide a friendly catering service, performing a variety of manual tasks associated with food production and service in the location.

SPECIFIC RESPONSIBILITIES:

• To assist in the preparation of food and snacks.
• To keep the kitchen and restaurant areas in a clean and tidy state at all times.
• To provide a friendly, efficient and hygienic service to all customers.

CLIENT SERVICE:

• To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
• To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
• To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold through out catering areas and to keep areas and service counters clean and fully stocked.

PEOPLE:

• To treat your team members at location as you would expect to be treated.
• To co-operate with all team members and undertake duties in the kitchen / service areas as requested to ensure an efficient and effective service is delivered at all times.

HEALTH & SAFETY, FOOD SAFETY, THE ENVIRONMENT:

• To attend food safety, health and safety and environmental training courses as required.
• To rigorously follow the unit cleaning schedules.