Administrative Assistant

Crystal&Co, a fast-growing company based in Northwest London, is renowned for delivering high-quality services across a broad spectrum of educational needs, from Construction Industry Courses to University Enrolment. As we expand our operations, we are looking for a dedicated and professional Administrative Assistant to support our team.

Who We Are: 

At Crystal&Co, we are committed to fostering a culture of excellence, growth, and inclusivity. Our team is dynamic, collaborative, and invested in continuous professional development. We provide a supportive work environment with benefits and rewards tied to performance. Our success is built on providing exceptional services and investing in the growth of our people.

Key Responsibilities: 

The successful candidate will take on a variety of important tasks, including: 

- Administrative Tasks: Managing the timely printing, copying, and scanning of course materials to support our educational services. 

- Student & Assessor Support: Helping students and assessors during CSCS courses, ensuring smooth course delivery. 

- Payment Management: Accurately recording and maintaining payment details for the courses provided. 

- Customer Service: Responding to client inquiries via telephone and face-to-face, processing bookings, and delivering a high standard of customer care. 

- Document Proofreading: Ensuring the quality and accuracy of company documents.

Key Skills & Qualifications: 

We are looking for a highly organized and customer-focused individual who meets the following criteria: 

- Exceptional organizational and multitasking abilities to manage a busy workload effectively. 

- Excellent communication skills in both verbal and written English. 

- A professional and friendly telephone manner with experience in customer-facing roles. 

- Proficiency in Microsoft Office (Word, Excel, Teams, Outlook) is essential. 

- Additional language skills, including Romanian, Russian, or Albanian, are highly desirable. 

What We Offer: 

- A full-time position with flexible working days, as we operate 7 days a week. 

- A competitive salary in the range of £25,000 to £30,000 per annum, depending on experience and qualifications. 

- Private healthcare to support your well-being. 

- Free on-site parking, making your commute easier. 

- Occasional company events to foster team building and celebrate our successes. 

- A supportive and engaging work environment within a young, dynamic, and collaborative team. 

If you are an ambitious individual looking to make a meaningful contribution to a forward-thinking company, we encourage you to apply.