SEN Outreach Support Worker

Posted 28/05/2024 by Remedicare

RG41, Wokingham, Berkshire
£20,000 - £27,000/annum


Monday-Friday ( Term Time Only) 


Part time Available 

The Post Holder will report to:  Education Manager

This is not intended to be an exhaustive or definitive list. You may be required to carry out other duties where necessary. 

As an Outreach Worker you will:

  • Work with schools to provide support for children (and their families) at risk of permanent exclusion. Either in a group or 1:1 within an educational setting in our centre.
  • To provide outreach support to students in most need, who are unable to access education by identifying, assessing and evaluating the outcome of the impact the intervention has achieved.
  • Be aware of the services available around the Local Authority, ensuring that families in most need are supported to access these services. You will have access to the support the parents and school needs to get involved with their children’s development, health, learning and wellbeing.

Risk Management

  • Contribute to risk awareness in carrying out duties and raise issues where appropriate.
  • Assess and manage risk associated with assigned cases/service delivery to ensure safeguarding of service users.

Case Management

  • Monitor, manage and deliver support plans in specified service area.
  • Identify, devise and implement intervention strategies to prevent permanent exclusion.
  • Undertake case related reports and maintain records in accordance with procedural and legislative requirements.

Planning & Organising

  • Plan weekly support sessions to meet the needs of students.
  • Assist in development and project work, and working with other staff to provide information and feedback.
  • Plan and organise own work and/or intervention to meet given priorities.
  • Assess the range and volume of work to be undertaken for the days or weeks ahead and plan to ensure it is completed on time and to an appropriate standard.

Finance/Resource Management

  • Make recommendations for the provision of services in line with the budget determined according to assessment of needs.

Analysis, Reporting and Documentation

  • Maintain and submit records following relevant school policies and procedures. Work with others
  • Respond to individual needs and/or answer simple queries politely and ask for assistance where necessary.
  • Report any concerns, problems or incidents, eg safeguarding, behaviour in accordance with relevant reporting procedures.
  • Liaise and work in partnership with key leads for other activities that may impact on own areas of responsibilities.

Work with others

  • Liaise, communicate and work in partnership with other internal departments, partner organisations, agencies and/or contractors and engage with the community and volunteers.
  • Contribute to the induction of new staff.


  • Operate and check equipment is safe to use and properly adjusted, carry out appropriate maintenance and use of equipment in the correct and safe manner.

Duties for all

  • Values: To uphold the values and behaviours of the organisation.
  • Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity.
  • Health, Safety & Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of themselves and others.
  • To have regard and comply with safeguarding policy and procedures as appropriate.

General Responsibilities:

  • To follow agreed company policies on the the management of behaviour
  • To make and record home visits (as required and agreed)
  • To be flexible in terms of carrying out particular duties as the Education Manager may reasonably direct from time to time
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